maha66 Privacy Policy

1 Introduction & Commitment

Maha66 (referred to herein as "we", "us", or "the platform") is an online gaming and Sports Betting platform serving users in Bangladesh. Protecting your privacy is not just something we say — it is reflected in everything we do.

This Privacy Policy explains: what information maha66 collects about you, why it is collected, how it is used, who it is shared with, and how long it is retained. By registering or using the maha66 platform, you agree to this Privacy Policy.

Our Privacy Policy is built in accordance with international data protection standards. We use industry-grade encryption, secure servers, and strict access controls to keep your information safe.

2 What Information We Collect

We collect various types of information when you use the maha66 platform. This falls into two categories — information you provide directly and information collected automatically.

Information you provide directly:

• Full name, date of birth, nationality
• Mobile Number & Email Address
• National ID or passport number (for KYC verification)
• Payment details: Mobile Banking/Nagad/Rocket number or bank account information
• Address & Postal Code
• Messages or complaints submitted to the support team

Automatically collected information:

• IP address and device information (operating system, browser type)
• Login time & session information
• Gaming Activity & Betting History
• Payment Transaction Records
• Cookie & Tracking Data
• User navigation patterns and click data

3 How Information Is Used

Maha66 collects your information solely to operate and improve the platform. We never sell your data to third parties.

If you no longer wish to receive promotional messages, you can unsubscribe at any time by contacting our support team.

4 Who Information Is Shared With

Maha66 never sells or transfers your personal information to third parties for commercial purposes. However, limited data may be shared in specific circumstances:

• Payment Processors: Necessary payment details are shared with Mobile Banking, Nagad, Rocket, or your bank to process transactions.
• Legal Authorities: Information may be disclosed upon lawful request from the Government of Bangladesh or law enforcement agencies.
• KYC Verification Authority: Limited data may be shared with approved third parties for identity verification purposes.
• Cybersecurity services: Data may be shared with security partners for fraud detection and prevention purposes.
• Company Merger: If maha66's business structure changes in the future, users will be notified in advance.

5 Cookies & Tracking Technologies

Maha66 uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required to maintain your login session and ensure account security — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To analyze user behavior and improve the platform.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.

6 Data Protection Measures

Maha66 follows industry-standard technologies and processes to keep your data secure. Our security measures include:

• 256-bit SSL Encryption: All data transmissions are conducted through encrypted channels.
• Firewall Protection: A multi-layer firewall is active to block unauthorized external access.
• Access Controls: Only authorized personnel have access to your data.
• Regular Security Audits: Our systems are regularly reviewed by third-party security experts.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
• Data Backup: Regular backups are taken and stored on secure, encrypted servers.

Please note — no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone. If you notice anything suspicious, contact our support team immediately.

7 How Long Information Is Retained

Maha66 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as the account is active, and 5 years after closure.
• Financial Transaction Records: 7 years, in accordance with Bangladesh financial regulations.
• KYC Documents: 5 years after account closure.
• Gaming History: 3 years, or longer if required by law.
• Support conversations: Deleted 2 years after last contact.
• Cookie Data: Typically 30 days to 1 year.

8 Your Data Rights

Maha66 ensures you have full control over your personal information. You have the following rights:

9 Minor Protection

Maha66 is strictly for users aged 18 and above. We never knowingly collect data from minors. Age is verified at registration and confirmed through the KYC process.

If we become aware that a minor has registered on our platform, the account will be suspended immediately and all collected data will be permanently deleted.

10 Privacy Policy Changes

Maha66 may update this Privacy Policy from time to time. When significant changes are made, we will:

• We will post a notice on the website and update the "Last Updated" date at the top of the page.
• Registered users will receive a summary of changes via email.
• For significant changes, a notification will be shown at login.

Continued use of the platform after a new policy is published will be considered acceptance of the updated terms.

11 Contact & Complaints

For any questions, concerns, or complaints regarding your privacy, please reach out to our dedicated Privacy Team. We're always here to help.

• Email: [email protected]
• Support: Platform Live Chat
• Business Hours: 24/7 (7 days a week)
• Response time: Typically within 24–48 hours

If your complaint cannot be resolved directly with us, you may escalate it to the relevant regulatory authority in Bangladesh.